Assistant SEND Officer


EducationSEN Other Jobs

Bracknell, Berkshire

£28,492 - £33,713 per year

Permanent, Full time

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Job description

We are recruiting for Assistant SEND Officers who are committed to support all children and young people to learn, grow and to achieve their potential in education.

This is your opportunity to make a lasting impact. We will help you to be at your best, so we can be at ours.

It is an exciting time to join Bracknell Forest! We are restructuring and investing in expanding our SEND and Specialist Support Service, reflecting the growing number of children and young people identified with additional needs. There is a lot to do and you could be an important part of our journey towards success!

Bracknell Forest's Special Educational Needs and Disabilities (SEND) Team believe that every child and young person should have access to high quality education, with the right support at the right time, so that they can achieve the best outcomes possible as adults.

Our purpose is to support children and young people with special educational needs and disabilities - SEND - to achieve their outcomes so that they can live their best lives.

We are committed to work with our partners to develop processes around co-production and ensure this is embedded in everything that we do. We produce strategies that lead to co-delivery of services, making the best use of resources available for children and young people with SEND.

Because we're Bracknell Forest.

What it's like working in our team...

We are a small but growing team who work closely together to ensure we deliver the best support to families of children and young people with SEND. Sometimes the work is challenging, but our creative, solution-focused and collegiate approach means the work is highly rewarding. Many team members have worked in the SEND Service for several years while others are new to the service. We are friendly and supportive and share a passion for enabling vulnerable children and young people the best opportunities to achieve great outcomes and secure futures.

This is a diverse and busy role where no two days are ever the same. Whether working in the office, side by side with colleagues, or some days from home, you will be fully inducted and supported.

As one of our Assistant SEND Officers, you will assist the teams by providing high-quality and effective administrative support, covering a wide range of activities.

You will be responsible for supporting SEND Officers to deliver statutory assessments of children and young people; requesting and collating evidence; liaising with families and professionals; creating and updating electronic records using Capita ONE (our case management system), Microsoft Word and Excel and other software.

You will draw on your excellent written and spoken English as the work involves significant amounts of writing emails and letters and working with families and professionals in-person, in virtual meetings and on the phone.

You will be supported to carry out the following duties, responsibilities and training...

  • Provide high quality confidential support in relation to coordination, administration, and implementation of all aspects of the SEND Team's work.
  • Ensure email and telephone communications are responded to swiftly, and that accurate records of all communications are maintained centrally, issuing high-quality written correspondence at all times.
  • Responsible for information management, including maintaining and updating documentation on shared systems including Capita ONE, with due regard to data security.
  • Making arrangements for meetings, workshops and other events as required.
  • Collate the timely preparation and circulation of meeting papers, action notes and following up on action points.
  • Coordinate and provide administrative support in delivery of the team's response to Freedom of Information (FOI's) and Subject Access Requests (SARs).

The benefits you will experience are...

  • An inclusive and social working environment with a variety of staff networks.
  • Opportunities for flexible and agile working, we offer a hybrid model of working to promote flexible working around personal and family commitments.
  • Generous annual leave commencing at 25 days increasing after 3 years' service to 28 days (pro rata for part time). With additional annual leave purchase policy.
  • Regular opportunities for development with internal and external training courses.
  • A great office location next to travel links and the regenerated town centre.
  • Internal sports and social club opportunities.
  • An extensive employee assistance programme (EAP) to support health and wellbeing.
  • Discounted leisure centre and gym membership.
  • Supermarket discount.
  • Local government pension scheme / Life insurance cover.

What we're looking for...

We are looking for an enthusiastic, flexible, confident and reliable person who is seeking a rewarding role. Strong administrative skills are required as well as previous experience in a similar post.

The successful applicant should have a 'can-do' approach, good organisational skills and the ability to multi-task with a high level of accuracy. Excellent communication skills and discretion are essential.

If you have the ability to prioritise work independently and complete work within tight timescales, to meet statutory deadlines, to a good quality we would really like to hear from you.

The role is demand-led, and sometimes requires you to be agile and work flexibly.

Applicants must be able to demonstrate in their application all essential requirements as listed in the job and person specification.

Interview date

Interviews will be held w/c 24th June 2024.

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment. Additionally, this approach allows the recruiting manager and the team to establish connections with potential team members.

At Bracknell Forest we champion equality, diversity and inclusion and welcome applications from candidates from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, disability, or age. As a Disability Confident Employer, please let us know if you need any adjustments at any point during the recruitment process.

At Bracknell Forest Council, we aim to create an inclusive, ambition and always learning workplace culture that promotes wellbeing. We empower our people to prioritise their wellbeing and support each other, ensuring they can be themselves, perform their best and deliver exceptional service to our residents. The Bracknell Forest Council Wellbeing Network is made up of various employee wellbeing support groups; we currently have 35 Wellbeing Champions who are all certified Mental Health First Aiders, Disability and Neurodiversity Staff Forum, Pause for Menopause Open Forum.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

Any candidates that are currently residing in the UK and wishing to apply who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant criteria.

Equal Opportunities

Bracknell Forest Council - Working for Equality. We welcome applications from all sections of the community.

How to apply

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.


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